Privacy Policy

Last update: August 2025

By accessing or using the TrustedServiceProvider website (the “Site”) you acknowledge that you have read and understood this Policy. This Policy describes how TrustedServiceProvider processes personal information of its users and other visitors browsing the Site (“users”). This Policy may change from time to time; any changes we make will be posted on this Site.

The short version

Information We Collect – You directly provide us with most of the information we collect: when you register to the Site, use it, complete forms, or register to any of our programs. We also collect information about your communications with TrustedServiceProvider as well as any of your posts on our blogs or forums and your communication with other users. In addition, we automatically collect information while you access, browse, view or otherwise use the Site and receive information from third party vendors or other available sources.

Our Legal Basis for Using Your Personal Information – Where relevant under applicable laws, all processing of your personal information will be justified by a "lawful ground" for processing as detailed below.

How Do We Use the Information Collected? – We use personal information to provide you with quality service and security, to operate the Site, to perform our obligations to you and to develop, improve and personalize our service; to ensure marketplace integrity and security; to prevent fraud; to contact you and send you direct marketing communications; to promote and advertise the Site and our services; to comply with lawful requests by public authorities and to comply with applicable laws and regulations.

How Long Do We Keep Personal Information? – We will keep personal information only for as long as is required to perform the purpose for which it was collected. However, in some cases we will retain personal information for longer periods of time.

Children – This Site is offered and available to users who are at least 18 years of age and of legal age to form a binding contract. Minors under 13 are not permitted to use the Site.

Sharing Personal Information with Third Parties – We share personal information with third parties in order to operate the Site, provide our services to you, perform obligations imposed on us by applicable laws and regulations, and prevent fraud, infringements and illegal activities.

Where We Process Personal Information – Some of the personal information you provide to us will be stored or processed on our behalf by third party suppliers and data processors and may be located in other jurisdictions.

Cookies – We use cookies and similar technologies to improve and personalize your experience, provide our services, analyze website performance and for marketing purposes.

Do Not Track – Our Site does not respond to Do Not Track (DNT) signals.

External Links – the Site contains links to third party sites and if you link to a third party site from the Site, any data you provide to that site and any use of that data by the third party are not under the control of TrustedServiceProvider and are not subject to this Policy.

Security – We implement technical and organizational measures to maintain the security of the Site and your personal information.

Deleting or Updating Personal Information – You may have the right to request deletion or correction of personal information where permitted by applicable law.

2. Information We Collect

Information You Provide. When you register to the Site, use it, complete forms, participate in surveys, sign up for events or newsletters, use the Site as collaborator, and/or register to our affiliate or influencer or similar program, we ask you to provide or otherwise collect personal information provided by you, including a valid email address, login details, name and username, profile details (including picture, education, profession and expertise), physical address or billing information, telephone number or other contact details, date of birth, transactional information, payment information, taxpayer information and forms, details about other social networks linked accounts, details about your listed gigs, orders, purchases and transactions rating and reviews, information included in user generated content and files uploaded by you to the Site (including audio or other sensory information provided as part of audio-based services).

Information We Collect Automatically. We collect information while you access, browse, view or otherwise use the Site including information about transactions and communications with other users, your searches, the pages you visited, browsed and scrolled as well as your clicks and other actions on the Site. We also collect IP, device and connection information, session duration, language, currency and keyboard setting, browser information and web-log information, and the URLs of the web pages you’ve viewed or engaged with before or after using the Site.

Information We Receive from Third Parties. We receive information from third party vendors and/or other commercially and/or publicly available sources, such as fraud and security providers, enrichment services, advertising partners, and from third-party accounts you link (e.g., Google, Facebook) subject to your permissions.

3. Our Legal Basis for Using Your Personal Information

Where relevant under applicable laws, all processing of your personal information will be justified by a "lawful ground" for processing. In the majority of cases, processing will be justified on the legal basis that:

• you have provided your consent for us to use your personal information for a specific purpose;
• our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you;
• the processing is necessary to comply with a relevant legal obligation or regulatory obligation that we have; or
• the processing is necessary to support our legitimate interests as a business, subject to your overriding interests and fundamental rights.

4. How Do We Use The Information Collected?

We will use your personal information for the following purposes:

• to provide you with quality service and security, to operate the Site, to fulfill our obligations and to personalize the service;
• to ensure marketplace integrity, prevent fraud and maintain a safe and secure marketplace and services;
• to contact you and, where permitted, send direct marketing communications;
• to promote and advertise the Site and our services;
• to maintain appropriate business records and to comply with lawful requests by public authorities.

Direct marketing: We use your personal information to send direct marketing communications about products, services or promotions that may be of interest to you. You have the right to opt out of direct marketing.

5. How Long Do We Keep Personal Information?

We keep personal information only for as long as required to perform the purpose for which it was collected. In some circumstances, we retain information longer to comply with legal obligations, resolve disputes, prevent fraud, and for record-keeping.

6. Children

This Site is offered to users who are at least 18 years of age and of legal age to form a binding contract. Minors under 18 and at least 13 years of age are only permitted through an account owned by a parent or guardian. Minors under 13 are not permitted. If we learn we have collected information from a child under 13, we will delete it.

7. Sharing Personal Information with Third Parties

We share personal information with third parties as needed to operate the Site, provide services, perform legal obligations, prevent fraud, and for other business purposes. This includes sharing with:

• other users and Site visitors (public profile data and content you choose to share);
• service providers (hosting, payment processors, fraud detection, analytics, marketing partners);
• law enforcement or public authorities when required by law;
• payment processors, fraud detection agencies for payments and fraud prevention;
• social media partners and corporate affiliates;
• in the context of a corporate transaction (merger, sale, acquisition).

8. Where We Process Your Personal Information

Some personal information will be stored or processed by third party suppliers and data processors and may be located in other jurisdictions (e.g., the United States or other countries). Where applicable, transfers will be made under appropriate safeguards (such as standard contractual clauses) as required by law.

9. Cookies

We use cookies and similar technologies (web beacons, pixels, tags, and scripts) to improve and personalize your experience, provide services, analyze performance and for marketing. Categories include essential cookies, analytics cookies and marketing cookies. See our Cookie Policy for details.

10. Do Not Track

Do Not Track (DNT) signals are not honored by our Site. See the Cookie Policy for opt-out options.

11. External Links

The Site contains links to third party sites. Any data you provide to those sites is governed by their policies, not this Policy. Consult third party privacy policies when you leave the Site.

12. Security

We implement technical and organizational measures to protect personal information and maintain data security. We maintain industry standard measures and contractual requirements with processors, but transmission over the internet is not completely secure.

13. Deleting or Updating Personal Information

You may have rights to request deletion or correction of your personal information as permitted by local law. We will verify identity before acting on requests, and may retain some information where legally required. If you delete user-generated content, copies may remain in cached or archived pages.

14. Specific Provisions for EU, EEA and UK Users

This section applies if you are in the EU / EEA / UK. You have rights such as access, rectification, erasure (in certain circumstances), restriction of processing, objection to automated decisions, data portability and to obtain information about transfers outside the EEA. To exercise rights, contact us as stated below. You may also lodge a complaint with a supervisory authority.

15. Specific Provisions for US Residents

This section applies to US residents. Over the last 12 months, we have collected categories of personal information such as identifiers, professional information, commercial information, internet activity, location information and inferences. You may have rights including to request access to personal information we collected in the past 12 months, request deletion in certain cases, correct information, opt out of sale/sharing for targeted ads, and more. See the Contact Us section to exercise rights.

16. Specific Provisions for Israeli Users

If you are an Israeli user, the legal basis for processing is consent under the Israeli Privacy Protection Law. You may have rights to access, correct and, in certain circumstances, request deletion.

17. Contact Us

To exercise any of your rights or with any questions about this Policy, please contact our Customer Relations team. We recommend opening a support ticket with full details so we can process the request correctly.

• Email: [email protected]
• Alternative support (if applicable): [email protected]

Note: replace the contact emails above with your operational addresses if you prefer to keep the original emails provided in the policy text. Make sure the email addresses you display are monitored so user requests are handled promptly.